Privacy Policy


Privacy Notice

Who We Are:
We are the Mexico Real Estate Network (the "Responsible"), operating as Mexico Life Realty and Elements Realty Group, located at Rio Lerma 1, Bucerias, Nayarit, Mexico, PC 63732. This Privacy Notice is issued in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties ("LFPDPPP") and its regulations. We are committed to protecting your personal data and using it responsibly.

What Data We Collect:

We may collect the following personal data directly or indirectly through authorized forms, our website, or other means:

  • Basic identification data: name, address, email, phone number, date of birth, and nationality.
  • If you are applying for a job: additional data such as personal interests, education, work experience, economic dependents, and references.
  • Technical data through cookies and pixels (web beacons) when using our website or emails (e.g., browser type, operating system, IP address, visited pages, links clicked, and email interaction).

We do not collect sensitive personal data (e.g., health, religion, political beliefs).

How and Why We Use Your Data:

We will use your personal data only for the purposes described in this Privacy Notice.

Primary Purposes:
We will use your personal data to:

  • Identify you and verify your identity.
  • Maintain physical and/or electronic records.
  • Provide requested services and products, such as property searches or notifications you sign up for.
  • Notify you about updates, changes, or new services directly related to those you have already acquired.
  • Contact you regarding your transactions or inquiries.
  • Fulfill legal obligations related to our business relationship with you.

Secondary Purposes (Optional):
With your consent, we may use your personal data for:

  • Sending informational material, such as newsletters or promotional offers.
  • Evaluating the quality of our services.
  • Conducting statistical or market analysis.

If you do not want your data used for these secondary purposes, you may opt out by contacting us at Info@MexicoLife.com or +52 329 298 6011. Opting out will not affect the main services or products we provide to you.

Data Transfers:

We do not share your personal data with third parties unless you explicitly authorize it in writing. However, if necessary to provide the services you requested, we may transfer your data to:

  • Real estate associations (e.g., MLS Vallarta-Nayarit).
  • Public notaries, lawyers, and/or closing coordinators.
  • Accountants, banks, and/or credit institutions.

When we transfer your data, we ensure these parties comply with the same obligations regarding data privacy and protection as outlined in this notice.

Your Rights (ARCO Rights):

Under the LFPDPPP, you have the right to:

  1. Access your personal data and know how it is being used.
  2. Rectify any inaccuracies in your data.
  3. Cancel data that is no longer necessary or relevant.
  4. Oppose the use of your data for specific purposes.

How to Exercise Your Rights:
You can submit a request through one of the following methods:

  • By Email: Send your request to Info@MexicoLife.com. We will respond within 20 business days from receiving your request.
  • In Person: Submit your request to our office at Rio Lerma 1, Bucerias, Nayarit, Mexico, PC 63732, addressed to the Data Protection Department. We will notify you of our response within 20 business days by mail.

Your request must include:

  1. Your full name and a way to contact you.
  2. A copy of a valid photo ID (or proof of representation if applicable).
  3. A clear description of the data and the right you wish to exercise.
  4. Any supporting documents to help locate your data.

How We Protect Your Data:

We use industry-standard security measures to protect your data, including encryption, restricted access, and secure storage. We limit access to your personal data to authorized personnel only.

Data Retention:

We will retain your personal data only for as long as necessary to fulfill the purposes outlined here or as required by applicable law. After that, your data will be securely deleted or anonymized.

Cookies and Pixels (Web Beacons):

We use cookies and pixels (also known as web beacons) to collect information about how you interact with our website or emails. This helps us improve your browsing experience and understand the effectiveness of our communications. The data collected may include:

  • Your browser type and operating system.
  • The pages you visit on our website.
  • Links you click on.
  • Your IP address.
  • Email interactions, such as whether you opened an email or clicked a link.

You can disable cookies through your browser settings, although some website features may not function correctly as a result.

Changes to This Privacy Notice:

We may update this notice periodically to reflect changes in our practices or the law. Any significant updates will be communicated to you through [email/website/etc.].

Contact Us:

If you have questions or concerns about this Privacy Notice or how we handle your personal data, please contact us:

  • Email: Info@MexicoLife.com
  • Phone: +52 329 298 6011
  • Address: Rio Lerma 1, Bucerias, Nayarit, Mexico, PC 63732

Last Updated:

December 28, 2024


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